In an effort to prepare our members for this transition, we have developed the following FAQ list. We’ve tried to anticipate questions you may have, but in case we missed your question, please feel free to email your question to [email protected].
We also would like you to take this opportunity to log into myASQ and check out our new space. If you don't see what you are looking for check back often as more content is added weekly.
FAQs
myASQ is a centralized, online community of practice that supports quality practitioners and professionals in their knowledge and use of quality topics and tools. Key features of myASQ include discussion boards, blogs, news, events, and the opportunity to interact with communities of interest. It replaces ASQ Community, the online platform previously available and it will also replace our externally hosted division website (www.asqhdandl.org).
How will I benefit from using myASQ?
myASQ gives you centralized access to HD&L content as well as other related ASQ content. You also can ask questions and engage in discussions with other quality professionals when it’s convenient for you.
How do I access myASQ?
myASQ can be accessed at my.asq.org. Some myASQ content will be available to non-logged in visitors but our content will require a log-in. Through single sign on technology, your log-in for myASQ is the same as the one you use for www.asq.org. No new username and password are needed!
What do I do if I’m not able to access myASQ?
Because the log-in is the same as www.asq.org, you should be able to sign in using your www.asq.org username and password. If you don’t have your username or password, click the appropriate link on the sign-in page — either “Forgot User Name” or “Forgot Password.” For further assistance on retrieving or resetting your username or password, contact ASQ Customer Care (800-248-1946 (United States and Canada only) or 414-272-8575).
What if I am signed into myASQ but can’t see the HD&L Community?
If this is your first time logging into myASQ, wait 24 hours and log back in and see if the community is visible to you. If you still can’t see the HD&L Community, there could be a few causes for this and you should contact ASQ Customer Care (800-248-1946 (United States and Canada only) or 414-272-8575) so they can check your membership setting are correct and help you with logging in.
When will www.asqhdandl.org no longer be available?
We have estimated that the migration of our content will take approximately 3 months; therefore, www.asqhdandl.org will be available through the end of the year and no longer available sometime in January 2019.
What is happening to the content currently on www.asqhdandl.org?
We will be migrating much of our existing content including general information about the division, events calendar, newsletters, primers, and archived webinars to myASQ. However some content, like older HD&L division announcements, will not be moving.
What can I do in myASQ?
Integrating our content into myASQ means that not only will you be able to access our content but you will be able to access content from other ASQ geographic and technical communities where you are an active member in a central location. You will be able to:
● Discuss topics in the ASQ Quality Body of Knowledge of interest to you with other quality professionals.
● View and search the ASQ global event calendar as well as individual community event calendars.
In addition, you will be able to control what information is shared in your profiles and with whom, set your notification preferences, and subscribe to various content areas.
Why are some areas of myASQ not accessible to me?
Access within myASQ is driven by your ASQ customer profile and membership information. Based on your specific membership selections, access is automatically granted to specific content or communities. If you feel you should have access to a specific group on myASQ that you don’t have access to, please contact ASQ Customer Care (800-248-1946 (United States and Canada only) or 414-272-8575).
I can see some geographic and technical communities are available. Where is my geographic or other technical communities?
Several geographic and technical communities were early adopters of the platform as pilot communities. These include: Quality Management Division, Six Sigma Forum, Lexington (Ky.) Section, Milwaukee Section, and the United Arab Emirates Local Member Community. Since the launch of myASQ at WCQI, other geographic and technical communities are in the process of being created in myASQ. As you can imagine, with well over 230 geographic communities and over 25 technical communities, creation of each community space within myASQ will take some time.

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